with apologies to sherwood schwartz:

just sit right back and you’ll hear a tale,
a tale of a fateful host.
that started with too much spam
and a machine that passed its POST.

the software’s a mighty perl-based thing,
the admins brave and true;
installer guy was kinda dumb,
or he was very new, he was very new.

the spamscape was getting rough,
too much junk got through
a year in production with many fires fought
but the damn thing just was broke, the damn thing just was broke.

phone calls to support and obvious problems fixed helped some
setting the shared memory,
the stupid postgres config,
the spam quarantines reindexed, reloaded
here on sabrina’s junkmail.

yes: i spent today and yesterday and monday working on problems with our puremessage system that can ultimately be (probably) traced back to the guy who came out from proserv to set it all up for us in october 2004.

i love it when you’re on the phone with support and they’re like “dude, what the…?” after you answer a question about what you’ve got something set to. seriously. i love it a LOT.

It’s Amazing It Ever Worked At All.

HOORAY!!! …

of course it remains to be seen as to whether or not it’ll work better now… i’d settle for it ever purging its quarantine of old spam, which it’s pretty much never done. like, ever. it would be pretty sweet if that was fixed.